The Ntinda clinic baby injury case has sparked concern in Kampala after a mother said her one-year-old son suffered injuries during treatment at a private facility over Easter. What started as a search for help has turned into a fight for answers and accountability.
Winnie Nakagolo, a resident of Ntinda–Kigoowa, said her infant son Tevor Bakwine fell ill during the holiday. The child had persistent vomiting and diarrhoea. At first, relatives blamed teething. However, his condition did not improve, and she decided to seek medical help.
Many nearby health facilities had closed for the holiday. Nakagolo then went to Spenum Medical Specialist Clinic. She says this visit led to the Ntinda clinic baby injury incident.
At the clinic, medical workers tried to draw blood from the child. They used a device to locate veins. Nakagolo says the process caused visible pain. The child cried each time they used the device. This worried her.
“I thought they were helping my child, but every time they used that machine on him, he cried in pain,” she said.
After the procedure, staff told her to return home. They asked her to come back later for another injection. However, before the scheduled time, Nakagolo noticed alarming signs. The child developed what she described as burns on his feet and arms. These areas matched where the device had touched him.
This discovery raised serious concern in the Ntinda clinic baby injury case. Nakagolo returned to the clinic several times. She hoped the child’s condition would improve. According to her, nothing changed.
She also tried to raise her concerns with management. She says staff refused to give her the proprietor’s contact. “I kept going back to the clinic hoping my child would improve, but nothing changed,” she added.
As worry grew, Nakagolo sought help from another health facility. Doctors there are now treating the child. The situation has added financial strain to the family. She says the clinic still demands a balance of Shs50,000 for the earlier treatment.
Nakagolo also raised concerns about safety. She claims unknown individuals have followed her and her mother. These individuals reportedly asked if she planned to report the clinic. She could not confirm any link between them and the facility. Still, the claims add tension to the Ntinda clinic baby injury case.
When contacted, the proprietor of Spenum Medical Specialist Clinic acknowledged the incident. The clinic said it had met the family several times. According to the facility, the child may have suffered an allergic reaction. This reaction could have come from the device or medication used. The team said they did not expect such a reaction.
The clinic also admitted that an error may have occurred during case management. However, it did not provide full details. This response has not satisfied Nakagolo. She continues to seek clear answers about what happened.
The Ntinda clinic baby injury case highlights wider concerns about patient safety in private facilities. Medical teams must handle infants with extra care. Clear communication and close monitoring remain critical during treatment.
The case also shows the need for transparency. Patients and families expect clear information, especially when complications arise. When providers fail to communicate well, trust breaks down quickly.
As the child continues to receive treatment, the family focuses on recovery. At the same time, they continue to seek justice. Whether authorities will open a formal investigation remains unclear.
The Ntinda clinic baby injury case now raises broader questions about accountability in healthcare. It also reminds providers that patient safety must remain the top priority in every situation.